Will you Use Email Auto-Responders to fight Amazon 24/7 email reply time?

Seasonal Storage
Seasonal Storage, Pick, Pack, Warehousing Solutions from E-Pickpack in Buckinghamshire
7 September, 2015
Warehouse Storage, Pick, Pack
We can help to Outsource your E-commerce Fulfilment – Warehouse Storage, Pick, Pack, Delivery and Advice
11 June, 2017

Will you Use Email Auto-Responders to fight Amazon 24/7 email reply time?

Amazon are stepping up efforts to ensure that retailers trading on the platform respond to buyers email within 24 hours. However it’s generating complaints from sellers that they’re being forced to work seven days a week.

Will you Use Email Auto-Responders to fight Amazon 24/7 email reply time?

Will you Use Email Auto-Responders to fight Amazon 24/7 email reply time?

In truth this is probably going to hit larger merchants harder – small retailers often routinely deal with emails seven days a week anyway, but the corporate high street retailers don’t generally have admin staff working on Sundays and often not on Saturdays either. You won’t be able to knock off work at Saturday lunchtime and not worry about your online sales until Monday morning, at some point on Sunday you’ll have to check your Amazon messages and respond to them to ensure your account is safe.

So why not going on Auto-responders ?

Nobody likes to receive an automatic response to their email. It’s frustrating for anyone to take the time to craft a message and end up relegated to a computer script. That said, sometimes auto-responders are useful and have their place. Here’s how to use them effectively so you get your message across without being annoying.

I am sure you have seen this advice on how to set up your auto responder

Your automatic response is going to be sure to annoy if it tells the recipient something they already know or could easily assume. Here are a few phrases you’ll want to avoid:

Avoid the Obvious

  • I have received your email
  • I will read your email as soon as possible
  • Thank you for your message
  • Please expect a response within 24-48 hours

Appeal to the Recipient’s Good Nature

Use Humour

Be Brief and to the Point

That’s really all you need. If you accomplish that, you’ve done your job. It’s already significantly less annoying thanks to its brevity. If you can appeal to the good nature of the recipient or make them laugh as well, then you might actually have an auto-response that someone nearly enjoys. While it’s best to avoid using auto-responders whenever possible, there are times when you have to use them. So long as you take the care to craft a message that isn’t obnoxious, they won’t be so bad after all.

Do you find this post Great ???

Will you Use Email Auto-Responders to fight Amazon 24/7 email replytime?

Will you Use Email Auto-Responders to fight Amazon 24/7 email replytime?

Here at E-pickpack we HATE auto-responder as we have seen damaging company feedback and amazon rating in the long terms. Also setting-up auto-responder will reply to the email in timely manner on the first email but when you will reply on Monday to the same email, it still be counted against your Amazon metrics, there is no escape with Amazon email reply ratio.

 

How do you handle customer communications at the weekends?

Do you respond on Saturdays and Sundays and do you have to pay staff to work weekends just to deal with messages?

 

Do you need an Email customer service 24/7 include at Christmas and any bank holiday, we are here to help.

Our email reply packages start at £0.25 per email.

 

Please contact us at contact@e-pickpack.co.uk to have the full details.

Author Bio

This post Will you Use Email Auto-Responders to fight Amazon 24/7 email replytime? was brought to you by Alex Prevost from E-Pickpack specialized in Internet fulfilment for Internet company, eBusiness and Company. E-pickpack in Aylesbury – Buckinghamshire.

 

19 Comments

  1. Johnc118 says:

    I truly enjoy looking at on this web site , it contains superb blog posts.

  2. Smithe333 says:

    Over the course of the initial period, they began to firm group identities.

  3. Johne117 says:

    I genuinely enjoy studying on this website, it holds good content. Never fight an inanimate object. by P. J. O’Rourke. egbkbeegafec

  4. Smithd815 says:

    I like this weblog very much so much good info. It’s a poor sort of memory that only works backward. by Lewis Carroll.

  5. click for more says:

    I simply want to say I am all new to blogging and site-building and honestly loved you’re blog. More than likely I’m likely to bookmark your site . You amazingly have good articles. Thanks a bunch for revealing your web page.

  6. AlysaPaltrid says:

    Do you need fresh articles for your blog or unique content for contextual backlinks ?

  7. Debra says:

    Your blog can go viral, you need some initial traffic only.
    How to get initial traffic?? Search in google for:
    nhuum’s tips

  8. Jefferson says:

    You’ve got interesting posts here. Your site can go viral, you need some initial traffic only.

    How to get initial traffic??? Search google for:

  9. Troy says:

    I see you don’t monetize your site, i’v got idea how to earn some
    additional cash using one simple method, just search in google for; Ferdeck’s tricks

  10. Aurelio says:

    I see you don’t monetize your website, i know how to earn some extra cash and get more
    visitors using one simple method, just search in google for; How to monetize a blog Twardziel advices

  11. Men/Women Adidas Yeezy 350 Boost Oxford Tan says:

    I wanted to make a quick remark to appreciate you for all the lovely secrets you are sharing on this website. My incredibly long internet lookup has at the end been honored with reasonable insight to exchange with my family. I ‘d declare that we website visitors are very much lucky to live in a wonderful network with very many special professionals with insightful pointers. I feel somewhat fortunate to have seen the website page and look forward to so many more excellent times reading here. Thank you once more for all the details.

  12. Kellye says:

    I see awesome articles you’ve got here, you should
    show your website to much bigger audience and make it
    go viral. I read about sneaky method to get massive
    traffic to any website everyday , just search in google for: Coisin’s tips &
    tricks

  13. Nike Air Huarache Spring Red 2015 Men Shoes says:

    My spouse and i were very lucky that Louis could finish up his preliminary research with the ideas he obtained when using the web pages. It is now and again perplexing to simply happen to be freely giving information and facts that most people could have been making money from. Therefore we know we have got you to be grateful to for that. These explanations you made, the straightforward blog navigation, the relationships you can help foster – it’s got all great, and it is leading our son in addition to our family feel that that article is brilliant, and that’s highly essential. Thank you for the whole lot!

  14. nike huaraches says:

    I am just writing to let you know what a awesome encounter my cousin’s girl obtained visiting your webblog. She noticed a good number of details, with the inclusion of how it is like to have a very effective helping style to have many people clearly fully grasp a number of impossible subject areas. You undoubtedly did more than my expected results. I appreciate you for giving these effective, trusted, educational and fun tips about that topic to Mary.

  15. Vernell says:

    I see interesting posts here. Your site can go viral easily, you need some initial
    traffic only. How to get it? Search for: ricusso’s methods massive
    traffic

  16. Weldon Koong says:

    Hey there would you mind sharing which blog platform you’re working with? I’m looking to start my own blog in the near future but I’m having a tough time choosing between BlogEngine/Wordpress/B2evolution and Drupal. The reason I ask is because your layout seems different then most blogs and I’m looking for something Sorry for being off-topic but I had to ask!|

  17. JoellenMalm says:

    I see your blog needs some fresh & unique articles.
    Writing manually is time consuming, but there is solution for this hard task.
    Just search for – Miftolo’s tools rewriter

  18. 33Roland says:

    I must say it was hard to find your website in search results.

    You write great posts but you should rank your page higher in search engines.
    If you don’t know 2017 seo techniues search on youtube: how to rank a website Marcel’s way

  19. I simply want to tell you that I’m beginner to blogs and definitely loved this web site. Likely I’m likely to bookmark your blog . You actually come with impressive well written articles. With thanks for sharing with us your website page.

Leave a Reply

Your email address will not be published. Required fields are marked *

*