E-PickPack | Ecommerce Fulfilment Resources and Insights

The 90-Day Scaling Plan: How to Handle a 5X Ecommerce Order Surge

Written by E-PickPack Team | Feb 17, 2025 8:04:00 AM

Can Your Business Handle Explosive Ecommerce Growth?

Ecommerce success can come suddenly—one viral post, a celebrity endorsement, or a well-executed marketing campaign can send orders skyrocketing overnight.

But is your fulfilment strategy ready for a 5X surge in demand?

Many ecommerce brands struggle with scaling logistics, leading to delayed shipments, stockouts, and frustrated customers.

At E-PickPack, we help brands scale their fulfilment operations rapidly and seamlessly. Whether you're preparing for a seasonal spike or a permanent jump in sales, this 90-day plan will show you how to handle a 5X increase in orders without breaking your business.

Phase 1: Prepare for Growth (Days 1-30)

1. Audit Your Current Fulfilment Capacity

Before scaling, you need to identify bottlenecks. Assess:

  • Warehouse space: Can your facility handle a 5X order volume?

  • Order processing speed: How long does it take to pick, pack, and ship?

  • Carrier reliability: Are your couriers equipped for a surge in shipments?

How E-PickPack Helps: We conduct fulfilment audits to identify where inefficiencies exist and how to eliminate them before peak volume hits.

2. Implement a Scalable Inventory Management System

Stockouts and overstocking both hurt profitability. To prepare for scaling:

  • Forecast demand based on historical data and expected growth trends.

  • Use real-time inventory tracking to prevent stock discrepancies.

  • Set reorder points to ensure stock is replenished before it runs out.

How E-PickPack Helps: We integrate with Shopify, WooCommerce, and other platforms to provide real-time stock tracking and automated replenishment alerts.

3. Diversify Your Supplier Network

Relying on a single supplier can be risky. To avoid stock shortages:

  • Establish relationships with backup suppliers.

  • Identify faster, more reliable sourcing options for high-demand products.

  • Negotiate priority restocking with existing suppliers.

How E-PickPack Helps: Our multi-warehouse network ensures stock redundancy, reducing supply chain risks.

Phase 2: Scale Up Fulfilment Operations (Days 31-60)

4. Upgrade Your Warehouse & Order Processing System

Handling 5X more orders means you can’t rely on manual processes. You need:

  • Batch picking & zone picking to speed up fulfilment.

  • Automated order sorting to reduce human error.

  • Scalable packaging solutions to streamline packing.

How E-PickPack Helps: Our fulfilment system optimises picking and packing workflows, ensuring speed and accuracy as order volumes grow.

5. Expand Your Carrier Network

A sudden surge in orders can overwhelm a single courier. To prevent shipping delays:

  • Use multiple carriers to distribute shipping loads.

  • Leverage regional fulfilment centres for faster delivery.

  • Offer customers multiple shipping options (standard, express, next-day).

How E-PickPack Helps: We provide access to multiple courier partnerships, securing the best rates and fastest delivery times for your growing business.

6. Test Your Fulfilment Scalability

Before peak volume hits, run a scalability test by:

  • Doubling daily order processing for one week.

  • Stress-testing your warehouse workflow with simulated high volumes.

  • Identifying and fixing weak points before real growth kicks in.

How E-PickPack Helps: Our on-demand fulfilment model scales dynamically, ensuring that you don’t face a warehouse bottleneck during growth spikes.

Phase 3: Sustain & Optimise Growth (Days 61-90)

7. Automate Customer Communication & Order Tracking

Scaling businesses face a surge in customer service requests. To maintain a great customer experience:

  • Implement automated shipping updates via SMS and email.

  • Use self-service tracking portals to reduce support tickets.

  • Enable AI-powered chatbots for common order queries.

How E-PickPack Helps: Our fulfilment dashboard provides live tracking and automated order status updates, keeping customers informed without overwhelming support teams.

8. Implement a Smart Returns System

As order volume increases, returns will also rise. To prevent refund delays and lost revenue:

  • Offer pre-paid return labels for hassle-free returns.

  • Automate return processing to quickly restock inventory.

  • Provide store credit incentives to retain revenue.

How E-PickPack Helps: We offer pre-integrated returns management and restocking items within 24 hours of receiving a return.

9. Expand to New Sales Channels

If you’re successfully handling 5X more orders, why stop there? To continue growing:

  • Expand to Amazon, eBay, and TikTok Shop for additional sales channels.

  • Introduce international shipping to reach a global audience.

  • Use subscription models to create predictable recurring revenue.

How E-PickPack Helps: We provide multi-channel fulfilment and international shipping solutions, helping brands expand into new markets effortlessly.

Conclusion: Scale Smarter, Not Harder with E-PickPack

Scaling an ecommerce business isn’t just about selling more—it’s about handling growth efficiently without breaking operations. By following this 90-day plan, you can prepare, scale, and sustain a 5X order surge while maintaining seamless fulfilment.

At E-PickPack, we specialise in scalable fulfilment solutions that grow with your brand. Whether you’re hitting a temporary sales spike or long-term expansion, our flexible warehousing, UK and International fulfilment, and multi-carrier shipping ensure you scale without bottlenecks.

Ready to handle high-volume fulfilment with ease? Get in touch today and let’s build a fulfilment strategy designed for rapid growth. 🚀